Join Crewsaders here
Crewsaders
HomeAboutServicesBlogCareersContact
Book Now
Loading...
Crewsaders

The UK's leading premium event crewing company. Delivering excellence since 2006.

Navigation
HomeAboutServicesBlogCareersContact
Get In Touch
Emailbookings@crewsaders.com
Phone+44 (0) 345 094 4884
HeadquartersUnited Kingdom
Ready To Start?

Get a quote for your next event. Our team is ready to deliver.

Book Now
Terms & ConditionsPrivacy PolicyModern SlaveryEqual Opportunities
© 2026 Crewsaders Ltd|All Rights Reserved
    Legal

    Privacy Policy

    Crewsaders Ltd – Privacy and Data Protection Policy

    CREWSADERS LTD. prioritizes the confidentiality and security of users' information. The website follows the United Kingdom's GDPR and Data Protection Act 2018 and ensures appropriate safeguards are in place.

    Key Points

    • Personal information is only collected if the user agrees to provide it.
    • Information is used solely to fulfil users' requests for information or services.
    • By using the CREWSADERS LTD. website, users agree to the privacy policy and confidentiality conditions.
    • Users should regularly review the privacy policy for updates, as the website is not obligated to announce changes.
    • CREWSADERS LTD. is not liable for any damages resulting from the use or inability to use the website.
    • Strict procedures are in place to protect information from fraud, unauthorized access, loss, misuse, or unauthorized modification and disclosure.
    • Regular updates to security measures are performed to meet or exceed standards.
    • Employees are trained to respect the confidentiality of visitors' personal information.

    Our Commitment to Privacy

    CREWSADERS LTD. puts the confidentiality of its users' information at the top of its priorities. We ensure that appropriate safeguards are in place to protect your data in accordance with laws of the United Kingdom. The website management team does its best to provide high-quality services to all users. The privacy and confidentiality of information, as outlined below, form an integral part of CREWSADERS LTD.'s conditions for using the website.

    By using the CREWSADERS LTD. website, you hereby agree to CREWSADERS LTD.'s privacy policy and confidentiality of information. The website visitors and those who benefit from the website services shall continuously review the conditions and principles of privacy and confidentiality of information to be aware of any updates thereof.

    Security Of Personal Information

    The implementation plan includes the following:

    • The strict procedures and measures to protect the information security in addition to our technique to protect from fraud and unauthorized access to our systems.
    • The privacy and information confidentiality policy were prepared to help visitors and users understand the information collected from them upon visiting the website and the method to deal with it.
    • The website management team takes proper procedures and measures to keep personal information secure and to ensure protecting the same from loss, unauthorized use, misuse or unauthorized modification and disclosure.
    • Regular and periodic updates of the procedures and controls of protection meeting or exceeding standards.
    • Our employees are qualified and trained to respect the confidentiality of personal information of our visitors.

    Information We Collect

    We may collect and process the following categories of personal data:

    • Personal Identification Information: name, email address, phone number, date of birth, gender, nationality, age, and identification details in certain circumstances.
    • Payment Information: credit/debit card details, billing address, transaction history, and payment preferences.
    • Event and Services Information: events, services locations, booking preferences, security access details, event access badge details.
    • Technical Data: IP address, browser type and version, time zone setting, operating system, device identifiers.
    • Usage Data: information on how you use our website, apps, products, and services, including browsing history and interaction data.
    • Marketing and Communications Data: your preferences in CREWSADERS LTD. to provide marketing and communication preferences.
    • Location Data: geographic location information, subject to your device settings.
    • Social Media Data: if you interact with us through social media platforms, we may collect your public profile information and engagement data.

    How We Use Your Information

    We use your personal data for the following purposes:

    • Service Delivery: to process service booking requests, location and venue details, security access details and providing any other services you request.
    • Payment Processing: to handle payment transactions securely.
    • Customer Support: to respond to inquiries, provide support, and manage complaints.
    • Personalisation: to tailor our services and communications to your preferences, ensuring a more relevant experience.
    • Marketing and Promotions: to send you promotional offers, e-newsletters, surveys, and information about our services, based on your consent.
    • Legal Compliance: to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.
    • Business and Operational Purposes: for data analysis, audits, fraud monitoring, security enhancements, and improving our services.
    • Security Measures: we may employ security measures such as SSL encryption, secure servers, and regular security audits to protect your data.

    Lawful Basis For Processing

    We process your personal data based on the following lawful bases:

    • Consent: where you have given us consent under the Privacy Policy to process your data for specific purposes.
    • Contract: where processing is necessary for the performance of a services contract to which you are a party.
    • Legal Obligation: where we need to comply with a legal obligation.
    • Legitimate Interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

    Sharing Your Information

    We may share your personal data with:

    • Service Providers: third-party vendors and partners who provide IT, payment processing, marketing, and customer service support.
    • Business Partners: partners involved in providing services for CREWSADERS LTD. exhibitions, conferences and any other events, venues or related event services providers.
    • Legal and Regulatory Authorities: government bodies, regulatory authorities, and law enforcement agencies as required by law or to protect our legal interests.
    • Third-Party Links and Embedded Content: we are not responsible for the privacy practices of third-party websites or content linked or embedded on our site.

    International Data Transfers

    Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with laws of the United Kingdom.

    Protecting Your Privacy

    To enable us to help you protect your personal information, we recommend the following:

    • Contact us immediately when you think someone could obtain your confidential information.
    • Use a secure browser for completing transactions online and close other unused applications on the web. Ensure your antivirus software is always up to date.
    • If you have any inquiries or opinions on the privacy principles, you can contact the website management team through our Contact Us page.
    • This website may contain hyperlinks to websites using different privacy protection methods. We are not liable for the contents, methods, and privacy of such other websites.